Trade event in. Coaching call out.
Under 5 seconds.
What behaviours trigger a Discentra coaching call?
The behavioural patterns that trigger a coaching intervention.
Daily loss limit
Trader exceeds pre-set daily loss threshold
Revenge trade
Loss, immediate reentry, bigger position
Tilt
5+ trades in 15 minutes. Velocity, not volume.
Loss streak
5 consecutive losing trades
Position overload
Size exceeds normal range for this trader
Flow state
5 consecutive wins. We coach success too.
What your trader hears
This is what a coaching intervention sounds like.
“I noticed your trading pattern changed in the last 10 minutes. Five trades in quick succession after a loss. Let’s talk about what’s happening.”
The AI doesn’t tell traders what to trade. It helps them recognise when emotions are driving decisions. The trader always makes the call.
Four personas, matched to the situation
Supportive Coach
Loss and tilt scenarios
Strict Mentor
Risk violation scenarios
Friendly Peer
Win streaks
Neutral Facilitator
Scheduled sessions
What happens when a trader tilts?
The right response at the right moment. Every time.
Approaching threshold
SMS Alert
"Three losses in 40 minutes. Time to check in with yourself."
Confirmed tilt
Intervention Call
AI coaching call within 5 seconds.
Crisis detected
Call + Human Escalation
AI coaching, then your designated human contact takes over.
The Discentra Intervention Framework
| Tier | Severity | Channel | Response |
|---|---|---|---|
| 1: Watch | Approaching threshold | SMS Alert | Text nudge to check in |
| 2: Warning | Pattern developing | SMS + Conditional Call | SMS immediately. Call if behaviour continues within 5-10 min |
| 3: Intervene | Confirmed tilt | Immediate Voice Call | AI coaching call within 5 seconds |
| 4: Crisis | Financial distress detected | Call + Human Escalation | AI coaching with handoff to your designated crisis contact |
How does Discentra detect tilt and call a trader in under 5 seconds?
Your platform sends trade data. We detect the behaviour. We call the trader.
Everything is logged.
Ingest
Trade events via REST API / WebSocket
Detect
Tilt, revenge trading, overleveraging, loss streaks
Route
Severity picks channel: SMS, call, or both
Call
AI coaching call connects
Log
Recorded, transcribed, auditable
Is Discentra secure and compliant?
Built for regulated environments from day one.
Encryption
AES-256-GCM on all recordings
Retention
90-day default retention
GDPR
Erasure within 30 days on request
Consent
Required before any call or SMS
DPA
Signed before you send a single byte
Crisis
Automatic escalation to your designated contact
Frequently asked questions
Your platform streams trade events to Discentra over a REST API or WebSocket. The behavioural engine checks each event for tilt, revenge trading, overleveraging, and loss streaks in under 100 milliseconds, measured against the trader's own baseline.
The trader's phone rings within 5 seconds of a trigger, inside the 4-minute window between the trigger and the next trade. Processing itself takes under 1 second.
It acknowledges the emotion, reframes the moment, and guides the trader back to their own plan. It coaches process and emotional state. It does not recommend trades, predict prices, or suggest positions. Coaching, not financial advice.
SMS alerts for early warnings, AI voice calls for confirmed behavioural patterns, and human escalation for crisis signals. The severity framework decides which channel fires.
Yes, over a REST API or WebSocket. No changes to your platform and no changes to your rules. Trade events go in, coaching calls come out.
Recordings are AES-256 encrypted with a 90-day default retention. A DPA is signed before any data transmits, and GDPR erasure runs within 30 days. Every call is recorded, transcribed, and logged for audit.
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